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FAQs

Is shipping really free?

Yes, we offer free standard shipping on all orders, regardless of the destination.

How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express) and PayPal.

How can I contact customer service?

You can reach our customer service team via email at contactepixen@gmail.com or through our contact form on the website. We strive to respond to all inquiries within 24 hours.